Privacy Policy

1. Information We Collect

Personal Information

When you interact with InspireMeds, we may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Account credentials (username, password)
• Payment and billing information
• Communication preferences

Medical Equipment Information

• Equipment specifications and requirements
• Purchase history and preferences
• Service and maintenance records
• Usage data and analytics

Technical Information

• IP address and device information
• Browser type and version
• Operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

Service Provision

• Processing and fulfilling equipment orders
• Providing customer support and technical assistance
• Managing warranties and service agreements
• Scheduling maintenance and repairs

Communication

• Sending order confirmations and updates
• Providing important safety notices and recalls
• Sharing product updates and new offerings
• Responding to inquiries and support requests

Business Operations

• Improving our products and services
• Analyzing usage trends and customer preferences
• Preventing fraud and ensuring security
• Complying with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

• Shipping and logistics companies for equipment delivery
• Payment processing services
• Technical support and maintenance providers
• Marketing and analytics platforms

Legal Requirements

• Compliance with applicable laws and regulations
• Response to legal process or government requests
• Protection of our rights and property
• Investigation of potential violations of our terms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices
• Incident response and breach notification procedures

5. Your Rights and Choices

Access and Control

• Request access to your personal information
• Update or correct inaccurate information
• Delete your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability

Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and services.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

8. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us: